Sportsbook Operations Senior Manager | Gibraltar

Salary:
Competitive, dependent on experience

Job Type: Retained Sector:
Operations Reference: 39319

Sports book Operations Senior Manager | Gibraltar (On-site)
Our client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation. They're a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate.

They're looking for a Sports book Operations Senior Manager to own the operational engine behind their sports book supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sports book reliable, responsive and scalable as the business grows.

This is a hands-on operational role, not a distant strategy seat. You'll work closely with Sports book Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers.

What you'll be doing:

Own operational relationships with key sports book suppliers across pricing, trading and data
Build supplier governance frameworks, Q  cadences, performance reviews and action tracking
Lead supplier incident management end-to-end, ensuring issues are resolved quickly and don't recur
Hold third-party suppliers accountable for performance, quality and delivery
Improve the processes behind event booking, supplier selection and day-to-day trading operations
Use data and reporting to identify supplier trends and operational improvement opportunities
Support and guide Gibraltar-based execs as the team grows
Provide clear updates to senior stakeholders on operations, incidents and supplier performance
What you'll bring:5+ years' experience in sports book operations, trading or sports book management
Strong sports book industry knowledge; understanding the ecosystem matters more than experience with any one supplier
A track record managing operational relationships with third-party sports book suppliers or partners (sports, including racing)
Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processes
Strong analytical, process-improvement mindset
Comfortable using AI tools (ChatGPT, Claude or similar) to improve reporting and operational efficiency
People leadership experience is a plus, not essential
Comfortable with ambiguity, happy building structure where it doesn't exist yet
Genuine passion for sport and sports betting
Details:

Location:

Gibraltar, on-site, full-time
Working pattern:
Shifts between 9am–11pm, Monday–Sunday
Salary:
Competitive, dependent on experience
Contact Lucky Shankar Head of Ma