Global Financial Crimes Specialist - Technology

Job Title

Global Financial Crimes Specialist - Technology Support

up to Vice President

Belfast

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees.

We use a multi‑faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

We’re thrilled to announce the opening of our new office in Belfast—a vibrant, fast‑growing hub for financial services and technology, and a strategic addition to Bank of America’s global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community.

Whether you’re local or considering relocation’ll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking.

Bank of America is one of the world’s leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We’re committed to creating up to 1,000 new roles, starting with positions in Global Anti‑Money Laundering Operations and Global Financial Crimes Compliance.

These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support—key functions that safeguard the integrity of the international financial system.

This role supports the Global Financial Crimes (GFC) organization by providing subject‑matter coverage for investigations, case management systems, transaction monitoring processes, and operational reporting. The position contributes to strengthening compliance and operational risk management by ensuring investigations workflows, data processes, and system enhancements align with enterprise policies and regulatory expectations. Working closely with GFC leadership and cross‑functional partners, the role acts as the Single Point of Contact (SPOC) supporting delivery of system changes, process improvements, and enhancements to investigative tools.

The role ensures that procedures, reporting, and controls remain optimised to support GFC’s operational and regulatory obligations.

• Provide functional support and subject‑matter insight across investigations and case management platforms used by GFC teams.
• Support refinement of transaction monitoring models, case management processes including workflows, documentation standards, and escalations.
• Contribute to operational reporting, metrics production, and data validation to ensure accuracy and governance alignment.
• Assist with identifying process gaps, documenting requirements, supporting testing, and coordinating enhancements with technology partners.
• Act as a SPOC for designated work streams, ensuring clear communication, issue tracking, and delivery of assigned initiatives.
• Partner with stakeholders across Operations, Risk, Compliance, and Technology to support policy, control, and procedural updates.
• Ensure all…