Client Onboarding Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi Belfast.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Client Onboarding group is a client facing organization responsible for the coordination and communication around all underlying activities from sales prospect/new business opportunity through to the first trade. While the client onboarding team are responsible for stewarding the client through the end-to-end onboarding process, the success of the firm depends on many teams and the ability to effectively communicate between them.

Generally, the onboarding role is a coordination role with client data set up function happening within the respective control groups. The department has a fast-paced environment, and analysts have deadlines to meet daily and deal with stakeholders across the globe.

• Process client’s requests related to system set up including signatories’ updates and documentation lodgment
• Co-operate with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes
• Provide response to client and internal inquiries
• Prepare documentation for archiving
• Apply appropriate bank’s regulations while processing the requests
• Remain up to date with the current procedures, internal rules, external regulations, and follow the changes in the aforementioned documents
• Document operation procedure updates
• Process clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to)

• Previous experience in financial services preferred
• Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external)
• Knowledge on the field of finances and banking
• Flexibility, team spirit, loyalty
• High attention to detail
• Good PC skills (Excel, Word)
• Fluent in both written and spoken English
• Be able to work under pressure and to meet deadlines

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Operations - Services

Reference Data Services

Full time

Please see the requirements listed above.

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.