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Senior Complaints Investigator - FCA & Ombudsman

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Sesame Bankhall Group Limited
Full Time position
Listed on 2026-07-19
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist, Financial Compliance, Risk Manager/Analyst
Job Description & How to Apply Below

Sesame Bankhall Group Limited is seeking a diligent professional to investigate Complaints/UA/PBRs in line with FCA regulations. You will resolve complex cases, ensure thorough analysis, and maintain accurate records within the complaints system.

Role requires knowledge of FCA rules, experience with the Financial Ombudsman Service, and ability to produce management information and reports. You will support risk controls and work to deadlines in a fast-paced environment.

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Position Requirements
10+ Years work experience
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