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FinTech Complaints Specialist (Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-17
Listing for:
Lendable
Full Time
position Listed on 2026-08-17
Job specializations:
-
Finance & Banking
Financial Services
Job Description & How to Apply Below
Lendable in the UK is hiring a Complaints Officer to investigate and resolve complex customer interactions across loans, cards and auto-finance. You will build relationships with customers and other teams to understand friction points and reach fair, objective decisions.
You will manage a varied caseload, apply FCA regulation knowledge and DISP guidance, communicate with complainants by writing or phone, and contribute to product and process improvements.
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