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Money Advice Caseworker

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Citizens Advice BANES
Full Time, Part Time position
Listed on 2026-08-19
Job specializations:
  • Finance & Banking
    Financial Services, Financial Advisor / Consultant
Job Description & How to Apply Below

Location Remote, hybrid or office-based across Harrogate, Malton, Northallerton, Richmond, Scarborough or Selby

Workplace Hybrid working

Contract Permanent

Working pattern Flexible

Hours per week 22.5-37 per week (part time or full time)

Are you a qualified and experienced Money Adviser looking to use your skills to make a real difference?

We’re looking for a qualified and experienced Money Advice Caseworker to join our advice team. You’ll use your knowledge and expertise to provide specialist advice to clients facing financial difficulties, helping them understand their options, resolve debt issues and improve their financial wellbeing.

You’ll need a recognised money advice qualification, together with recent experience of providing debt and money advice and managing your own caseload. You’ll have strong communication and negotiation skills, a good understanding of debt remedies, insolvency options and the interaction between debt and welfare benefits, and a commitment to delivering advice that is free, confidential, impartial and independent.

You'll be joining a supportive and collaborative team, helping people find a way forward when they're facing financial difficulties.

The role can be carried out remotely from anywhere within the UK, on a hybrid basis, or office-based from your choice of our North Yorkshire offices across Harrogate, Malton, Northallerton, Richmond, Scarborough or Selby.

Reserved interview dates: 8-9 September 2026

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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