Credit Control Supervisor

Credit Control Supervisor - London - £44,000 Venn Group's specialist Finance recruitment team is recruiting for a Credit Control Supervisor on behalf of a leading private healthcare organisation based in Central London. This permanent opportunity offers the chance to lead a high-performing credit control function, overseeing collections activity, supporting continuous improvement initiatives, and helping to minimise debt exposure across a large and complex organisation.

The Role You will be responsible for:
Supervising and supporting a team of 10 Credit Controllers across multiple locations Ensuring prompt collection of outstanding debt in line with company credit terms and departmental KPIs Allocating workloads effectively and supporting the smooth management of shared inboxes, customer correspondence and incoming calls Providing guidance on escalated customer queries and complex debtor accounts Reviewing and approving credit notes, write-offs and other credit control processes in line with internal controls Working closely with Finance, Sales and operational teams to resolve outstanding ledger issues and improve cash collection performance Monitoring aged debt balances and supporting the production of regular performance and collections reports Assisting with cash collection forecasting and recovery planning Identifying opportunities to improve processes, controls and system utilisation Supporting the maintenance of team procedures, documentation and best practice standards About You Proven experience within Credit Control, Accounts Receivable or Debt Recovery Previous experience supervising, mentoring or supporting a medium to large credit control team Strong knowledge of collections processes, aged debt management and customer account reconciliation Confident using Dynamics 365

Experience of working within a large or multi-site organisation would be advantageous Key Details Salary: £44,000

Location:

Central London (WC1)

Contract:

Permanent Start: ASAP Why Consider This Role? Opportunity to step into a key supervisory position within a well-established and highly regarded healthcare organisation Join a supportive, collaborative and trusted finance team with a strong culture of development and knowledge sharing Clear internal career progression opportunities, with the chance to grow into more senior leadership positions as the team continues to expand Lead and develop a credit control team while remaining hands-on in driving collection performance and improving processes Competitive salary, excellent exposure to senior stakeholders and genuine long-term career prospects