Credit Control Administrator

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

We're looking for a Credit Control Administrator to join our Finance team in Dunmurry.

This is an excellent opportunity for someone with experience in credit control, collections or accounts receivable who is looking to broaden their skills and gain exposure across wider finance functions. While credit control experience is essential, we can provide training and development in other aspects of the role, making this a fantastic next step for somebody looking to build a longer-term career within finance.

You’ll be responsible for managing customer accounts, reducing aged debt and maintaining strong relationships with customers, while also supporting a variety of finance administration activities across the department.

No two days are quite the same, so we’re looking for someone who enjoys a varied role, takes ownership of their workload and has a keen eye for detail.

• Managing a portfolio of customer accounts and proactively collecting outstanding payments
• Building positive relationships with customers to resolve payment issues and queries
• Monitoring aged debt and ensuring accounts are maintained within agreed payment terms
• Investigating and resolving invoice, billing and account discrepancies
• Processing and reconciling financial transactions accurately
• Supporting purchase ledger and wider finance administration activities
• Maintaining accurate records and ensuring information is up to date across finance systems
• Collaborating with colleagues across sales, operations and finance to resolve account queries
• Producing reports and supporting month-end activities where required
• Contributing to continuous improvements in finance processes and customer experience

• Previous experience in credit control, collections or accounts receivable
• A confident and professional approach when dealing with customers
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational ability
• Good working knowledge of Microsoft Excel and Microsoft Office applications
• Ability to prioritise workloads and manage multiple tasks effectively
• A proactive approach with strong problem-solving skill

• Experience with in a busy finance or accounts environment
• Purchase ledger experience
• Exposure to ERP or finance systems
• Experience resolving account queries and payment disputes

• Opportunity to develop your career within a growing global business
• Gain exposure to…