Credit and Collections Associate

Here at Survitec, we are currently recruiting for a Credit and Collections Associate to join our Finance Shared Service team based in Dunmurry, Northern Ireland.

Key responsibilities for the Credit and Collections Associate role include but are not limited to:

• Credit checks — Complete credit checks and record outcomes accurately.
• Debt resolution — Resolve customer disputes to support timely invoice payment.
• Account monitoring — Track and manage overdue accounts using internal systems.
• Debt recovery — Contact customers, agree repayment plans, and escalat[e] where required.
• Cash posting — Post daily cash receipts and maintain accurate financial records.
• Customer support — Respond to account queries and advise customers on repayment options.
• Admin duties — Manage correspondence, maintain system data, and prepare reports.
• Workload management — Meet performance targets and service level agreements.
• Team culture — Support Survitec Values and contribute to an inclusive team environment.
• Safety culture — Uphold a safety‑first approach in all work activities.
• Development — Engage in ongoing learning and maintain knowledge of relevant regulations and best practice.

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.

This is not just another job; this is your career.

Essential criteria:

• Previous experience within Accounts Receivable, Credit Control, Sales Ledger or a similar finance function
• Experience managing customer accounts and dealing with outstanding debt
• Professional and confident approach when dealing with customers
• Good working knowledge of Excel and Microsoft Office
• Experience with in a high-volume ledger or transactional finance environment would be advantageous

• 34 days holiday entitlement (including bank holidays)
• Additional day off to celebrate your birthday
• Company Anniversary Holiday Benefit
• Excellent enhanced maternity & paternity package
• Cycle to Work Scheme
• Life Assurance
• Training & Professional Development
• Employee Assistance Programme
• Workplace Reward & Recognition scheme

Survitec is a global leader in Survival Technology, trusted to protect lives for over 168 years. Operating in more than 2,000 ports across 96 countries, we are the world’s largest manufacturer and supplier of liferafts, Marine Evacuation Systems (MES) and offshore rental PPE.
Our 2,000 global colleagues are driven by our purpose — “We Exist to Protect Lives” — designing and delivering innovative survival, fire and safety solutions that perform when lives depend on them.