Client Services Manager

Our client is looking for a Client Services Manager to join its financial services team, supporting clients through mortgage and protection applications. The role offers the opportunity to make a meaningful difference to clients' home ownership journeys while contributing to a supportive, collaborative team. You will help deliver a smooth client experience, keep applications and records on track, and support colleagues with the day-to-day administration of the service.

Based in Holywood, this is an on-site role offering the opportunity to work closely with clients and colleagues in person. The position is 40 hours per week, with flexible working hours, providing some scope to balance working patterns while remaining connected to the team. Top 3 Things to Know About This Job Based on-site in Belfast, with flexible working hours.

A role supporting clients with mortgage and protection applications. Training and support for financial qualifications are available.

The Role:

Guide clients through mortgage and protection applications, from initial enquiry to completion. Prepare and submit applications, liaise with providers, and keep clients informed. Maintain accurate client records and ensure documentation is complete and compliant. Provide client service by phone, email and in person, and assist with reports, illustrations and paperwork.

The Person :
Confident using Excel, Word and Outlook. An organised, detail-focused communicator who can manage competing priorities. A professional, friendly and proactive approach, with a willingness to support colleagues. Experience in financial services, ideally in mortgages and protection, is desirable. The Rewards: 40 hours per week, with flexible working hours. Holiday package with an additional day off for your birthday. Ongoing training, support for financial qualifications and career progression.

Performance incentives and a collaborative team culture with social events. Next Steps For further information, and to apply for this Client Services Manager role, please contact Nuala at Hunter Savage. Visit our website for a full list of opportunities. Expert, confidential recruitment advice. Salary is usually negotiable, salary details listed are to be used as a guide and are based on factors such as your experience and expertise.

Skills:

financial services mortgages banking