Business Support Officer

Overview

The post holder will assist the Tenant & Client Services Management team to ensure the effective delivery of all housing management tasks and KPIs relating to supported housing provision. The post holder will contribute to an improved service delivery for all stakeholders including partners and service users.

Our employees have access to a range of benefits:

• 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays,
• Flexible/Hybrid working opportunities – anticipated 2 working days in the office,
• Excellent work-life balance: we support flexible working e.g. accruing an extra 2 days annual leave per month through flexitime, starting hours between 8am and 10am and finishing between 4pm and 6pm
• Essential car user allowance,
• Learning and Development opportunities,
• Paid maternity and paternity leave,
• Death in service benefit x3 annual salary,
• Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.

Completed application forms should be returned by 11.30pm on Friday 6th March 2026

The successful candidate will be required to provide proof of essential qualifications and also provide documentary evidence of their eligibility to work in the United Kingdom.

We are also committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks where appropriate and processing information in accordance with the code. Choice has a policy on the Recruitment of Ex-Offenders and it is available upon request (email: (Use the "Apply for this Job" box below).)

Please note, the Association reserves the right to create a reserve list following the interview process.

If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk mail folder

NB:
The panel may enhance the criteria in order to facilitate short-listing of the post.