Scheme Support Officer

Who are Codi Group?

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we are here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all:
Codi means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

The Scheme Support Officer role is based at Caersalem House. We have a team of Scheme Support Officers and Projects Workers providing 24/7 support to individuals who are 18+ and experiencing homelessness. As a Scheme Support Officer you will support our customers in planning goals which will help them achieve the skills required to live independently. You will work interactively, engaging customers in activities and engaging with the right specialist services to address any other support needs that customers may have.

Full list of duties can be found on the Job description.

• A passion to work with and enable people to improve their skills relating to tenancy management and health and wellbeing
• An enthusiasm and passion for making a difference to people's lives
• A strong initiative and ability to work alone as well as being a great team player

A full valid UK Driving Licence and access to a vehicle is essential for the role. Only applicants that hold this will be considered for the role.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

• £24,531.00 FTE (£12.75 per hour)
• Sleep-in rate: £62.64 per 8-hour shift
• Pension Choices:
  • Defined Contribution (DC) Scheme with matched contributions up to 10%
  • Defined Benefit (DB) 1/80th of final salary for every year of service
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year service or cash equivalent of 1 day annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

• Mileage paid at 45p plus 5p per passenger per mile
• Cycle to Work Scheme

• Continuous professional training and development
• Leadership development programmes
• Career coaching
• Support with funding and time for qualifications

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact or .

If you have the skills and experience required, please follow the prompts to apply now. We are interviewing quickly & occasionally close a vacancy before the end date as we actively review our applications, so please don't delay in applying.

Candidates will be provided with the interview questions upon arrival at the interview and given 15 minutes to review them and make notes before the interview begins.

If you would like to find out more about the role or arrange a visit to the scheme, please contact (not provided).

Interviews are scheduled to take place on the 23rd February 2026.