Administrator, Healthcare Administration, Healthcare

Administrator Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams at our centres in Musgrave Park Hospital, Hillsborough & Holywood Road, Belfast.

Contract:

Full-time, permanent

Working Hours:

37.5 hours per week, Monday to Friday, between 7:15am and 8:15pm.

Location:

Musgrave Park Hospital, Hillsborough & Holywood Road, Belfast. The successful candidate will be required to work across both sites. This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.

Key Responsibilities:

Schedule and confirm radiology appointments with sensitivity and precision. Serve as the first point of contact for patients and families, ensuring a warm and professional welcome. Handle incoming and outgoing phone calls and manage appointment-related queries. Accurately update patient records and internal booking systems. Work closely with radiology and clinical staff to ensure smooth day-to-day operations. Provide consistent, compassionate support to patients and their families throughout their visit.

Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

Excellent Communication Administration experience Flexibility & Adaptability Caring nature Team Worker Customer Service experience Why Choose Alliance Medical? Competitive Salary Family Friendly Working Arrangements 25 Annual Leave Days (plus 2 Company days) Fully Paid Health Insurance Paid Maternity Leave Wedding Day Leave Maternity Leave Coaching Paid Sick Leave Fertility Leave Pregnancy Loss Leave Excellent Pension Scheme Educational Assistance Professional Development & Ongoing training Bike to Work Scheme Complimentary scan each year