Human Resources Advisor

Location: The position will be based in central Belfast. Our current office address is Beacon House, 27 Clarendon Road, Belfast, BT1 3BG
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Conexia is one of the most trusted and experienced providers of payroll and HR services in the UK and Ireland. Our expert teams bring decades of proven experience in HR outsourcing, supporting organisations across every stage of the employee lifecycle.

With a reputation built on trust, reliability, and deep industry knowledge; from streamlining complex administrational tasks to enhancing employee engagement and delivering seamless payroll services, we empower organisations to unlock the full potential of their workforce. As well as being highly qualified experts, at Conexia our colleagues are passionate about delivering exceptional service and driving long‑term value for our clients.

We continue to invest in our colleagues and work with our clients to evolve, innovate, and shape the future of HR and payroll with confidence and stability.

At Conexia, we don’t just meet expectations — we exceed them. Together with our clients, we’re creating smarter, more agile work forces and delivering positive change across the HR landscape.

At Conexia, trust is at the heart of everything we do. We are proud to be an Equal Opportunities Employer, welcoming applications from all individuals regardless of age, disability, gender, race, religion, sexual orientation, or socio‑economic background. We are committed to creating an inclusive environment where everyone can bring their authentic self to work and thrive. If you require us to consider any supportive measures during the recruitment process, please contact us at

To provide advice and guidance to client staff and line management on transactional HR issues including policies, procedures, and employee relations matters, by telephony, email, and post.

To undertake workplace investigations and to provide an HR service on a wide variety of HR related initiatives as required.

• To provide advice and guidance on all HR related matters by telephony, email, and post, as and when required, and to ensure that all SLAs, including SSC wide SLAs, are achieved.
• To provide HR and Employee Relations case management services in accordance with relevant legislation, current client policies and procedures, Cases and Precedents databases and best practice.
• To undertake workplace investigations on disciplinary, grievance and dignity at work complaints, to frame and agree Terms of Reference, and to agree and meet report submission dates.
• To demonstrate sensitivity to the client and provide a proactive structured approach to all case investigation activities, through to the documentation and presentation of reports and case closure.
• To seek and take direction from client HR where appropriate and follow case escalation procedures in accordance with any agreed protocol.
• To contribute to the development of the Cases and Precedents databases as appropriate.
• To regularly report on case workload progress to the relevant Manager and elevate service management issues as appropriate.
• To be responsible for the quality and timeliness of case management support delivered in relation to Equal Opportunities, Discipline and Grievance, Employment Tribunals, Performance Management Appeals and complaints to external bodies, including but not limited to, background briefs, discovery, further particulars and any other support required to ensure service excellence.
• To provide support and to lead when appropriate on a range of HR initiatives within the post holder’s sphere of knowledge and experience, to a variety of client organisations.
• Supervise work of others as required.
• To participate in training and mentoring activities, ongoing coaching, CPD and agreeing personal objectives.
• Other tasks may be assigned to the role over time based on business need within HR Services and following consultation with the post holder.
• Managing Performance
• Effective Communication
• Respect for others
• Planning and organising

• Attained…