People Partner (FTC)

Here at Trusted House sitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.

We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.

But we’re only just getting started. Our goal? To grow to 1 million members and make Trusted House sitters the world’s most-loved travel solution for pet people.

At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.

The right people in the right roles will shape our future. So, here’s the big question:
Could that be you?

£60,000 - £65,000 a year

We’re looking for a proactive, pragmatic People Partner to join us on a fixed-term basis at a pivotal part of our scaling journey.

Working closely with the Senior People Partner, you’ll play a pivotal role in driving the HRBP model deeper into a fully-remote scale-up. You’ll strengthen line manager capability, while partnering with the wider team to embed our capability frameworks as we move to a High Performance model.

You’ll also pick up ER casework as and when required, providing practical support to line managers and employees. Reporting to the Senior People Partner, you’ll be a trusted point of contact across the business while getting stuck into the initiatives that shape how we work.

This is a great opportunity for a People Partner who’s ready to bring strong partnering skills that drive immediate positive outcomes.

In pursuit of this you will ideally draw upon a blend of established and newer HRBP practice, to a purpose-led, fully-remote scale-up.

• Work alongside the Senior People Partner to fully embed the HRBP (People Partnering) model across our functions in a fully-remote, scale-up environment.
• Build on our existing frameworks, leading the design, delivery and continuous improvement of line manager training, building manager capability and confidence across a fully-remote team.
• Support the development and roll‑out of capability frameworks (including feedback models, ways of working & role capabilities) as we move towards a High Performance model.
• Partner with the Senior People Partner and other key stakeholders on people initiatives that improve organisational health, performance and manager capability.
• Support the delivery of people programmes such as the performance cycle and engagement initiatives, and contribute to DEI, culture and wellbeing initiatives as they come up across the business.

• Pick up ER casework as and when required, providing timely, pragmatic support to managers and employees through investigation processes and outcomes.
• Support managers through disciplinary and grievance processes as they arise.
• Provide guidance on day‑to‑day employee matters such as flexible working requests and reasonable adjustments.

• Stay on top of employment law changes, helping ensure our processes, templates and contracts remain compliant and up to date.

• Support People Operations with creation of reporting dashboards for our People Metrics
• Support with core HR admin, such as outcome letters following formal processes

• Work closely with the People Operations and People Experience teams to share People insights, support cross-functional projects and promote best practice
• Offer support to ESG Lead on People & Governance requirements of B-Corp renewal

• Experience in a People Partner or HRBP role, ideally within a fully-remote, fast-paced scale‑up.
• Understanding and hands‑on experience of embedding the HRBP model within a People Function, ideally within a start‑up or scale‑up environment.
• Comfortable leading or…