Culture & Volunteer Support Officer

People, Culture & Volunteer Support Officer

Reports to:

Senior People & Culture Officer

Hours:

35 hours per week

Location:

Montgomery House, Belfast BT1 4NX
Campaign Service/Cause:

People & Culture Remuneration: £29,604 - £31,872 Overall Purpose of Post The People, Culture & Volunteer Support Officer will provide high-quality administrative support across the People & Culture function and volunteer programme. The postholder will support the employee lifecycle from recruitment through to onboarding, training and development, and leaving employment, while also assisting with payroll administration and maintaining employee records. The role will support volunteer engagement across the organisation, working collaboratively with Retail, Services, Fundraising and Corporate Services teams to assist with the recruitment, induction, support and recognition of volunteers.

The postholder will be a culture champion for the organisation, playing a pivotal role in fostering a positive, inclusive, and engaging workplace environment. Under the oversight and guidance of the Senior People and Culture Officer, they will organise and deliver a calendar of staff events that promote employee connectivity, and wellbeing. This is an excellent opportunity for a motivated individual seeking to develop a career in People & Culture, and who is passionate about driving a connected workplace.

Whilst previous experience in People & Culture or volunteer management is desirable, we welcome applicants with transferable skills, a willingness to learn and a commitment to supporting both employees and volunteers.

Key Responsibilities People & Culture Administration & Support Provide administrative support to the Senior People & Culture Officer and wider People & Culture function Support the full employee lifecycle including recruitment, onboarding, induction, contractual changes and offboarding processes Assist with the preparation of contracts, offer letters and other employment-related correspondence Support recruitment campaigns, interview scheduling and candidate communications Ensure all pre-employment checks are completed and recorded, including references, right to work documentation and Access NI checks where required Maintain accurate employee records and ensure People & Culture systems and personnel files are kept up to date Support the administration and implementation of organisational policies and procedures Respond to routine employee queries and direct more complex matters as appropriate Assist with the co-ordination of training and development activities and maintain training records Organise the calendar of staff social and wellbeing events including invitations, catering, event materials and event space setup, whilst liaising regularly with line management to ensure alignment, share progress updates and secure for event plans and expenditures Assist with the preparation of People & Culture reports and workforce information.

Payroll Support Assist with the monthly payroll process by ensuring all employee changes are communicated accurately and within agreed timescales Maintain records relating to annual leave, sickness absence, family leave and employee benefits Support payroll checking processes and maintain payroll-related records Respond to routine payroll-related queries from employees and managers Work closely with the Finance Team to support payroll administration. Volunteer Support and Engagement Support volunteer recruitment activity across Retail, Services, Fundraising and Corporate Services Carry out volunteer onboarding processes including applications, screening, AccessNI checks, references, induction and training arrangements Maintain accurate volunteer records and databases Issue volunteer…