HR Advisor | HR Operations

Location: Belfast City District

# HR Advisor | HR Operations Human Resources Belfast Full -time
* Home##### Company Description
** Asset Manager Service | Issuer Services | Private Wealth & Corporate
** We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.
** Expertise:
** We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
** Trust:
** We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
** Scale:
** With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.#####

Job Description
** PURPOSE OF THE JOB
** As part of the HR Operations team, you will use your knowledge of HR processes, systems and data to deliver accurate, consistent and timely services across Ocorian’s global jurisdictions. Working within a Shared Services environment, you will provide an effective employee and manager experience.
** MAIN RESPONSIBILITIES
*** Apply knowledge of HR policies, procedures, processes and systems to resolve employee and manager queries accurately, escalating complex or sensitive matters through the appropriate route.
* Coordinate onboarding and employee lifecycle activities, including new joiner inductions and the accurate preparation of employment, promotion and other HR documentation.
* Maintain accurate employee data in relevant HR systems, complete data checks and audits, identify discrepancies and take appropriate corrective action to protect data integrity.
* Manage recurring HR processes such as probation reviews, employee referrals and benefits administration, tracking actions and deadlines and following up to ensure completion.
* Map and document HR processes, identify opportunities to simplify or standardise delivery, and contribute practical improvements based on user feedback and service data.
* Translate business and user needs into clear HR system requirements, support testing against defined scenarios, record issues accurately and assist with the effective deployment of new or enhanced functionality.##### Qualifications Required
** KNOWLEDGE, SKILLS AND EXPERIENCE
*** Demonstrable ability to deliver accurate and timely HR administration across employee lifecycle processes; experience gained in a Shared Services or high-volume service environment is beneficial.
* Confidently use HR information systems to enter, maintain and retrieve employee data, with an understanding of data quality, confidentiality and access controls.
* Ability to manage and prioritise queries through a case-management or ticketing system, maintaining clear records and meeting agreed service levels; direct experience is desirable.
* Intermediate Excel capability, including organising and validating data, using formulas and creating Pivot Tables to support reporting and analysis.
* Strong attention to detail, with the ability to organise competing tasks, manage deadlines and produce accurate documentation and data.
* Clear, service-focused communication skills, with the ability to explain HR information appropriately and work effectively with employees, managers and…