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IT Support Analyst
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2025-12-17
Listing for:
MCS Group
Part Time
position Listed on 2025-12-17
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Title
: IT Support Analyst - Dungannon - Up to £33k
You will be the go-to technical support resource across a busy multi-site environment, ensuring systems run smoothly and users are well supported. This is a true all-rounder position suited to someone who enjoys variety, troubleshooting, and learning bespoke systems.
What you'll be working with- Active Directory administration (on-prem)
- Microsoft 365 / Office 365 support (hybrid)
- Azure AD / Azure-based services exposure
- Endpoint management (Manage Engine or similar)
- Power Automate workflows and process automation exposure
- Hardware troubleshooting and general end-user support
- Supporting a manufacturing/warehouse user base (onsite, hands-on)
- Proven 1st/2nd line IT Support experience
- Strong troubleshooting and diagnostic mindset (common sense, logical thinking, proactive approach)
- Comfortable supporting Microsoft ecosystem technologies (AD, M365, hybrid environments)
- Helpful experience:
Excel (VLOOKUP), logs/diagnostics, basic database SELECT queries (MySQL/Maria
DB) - Confident communicator with non-technical users
- Happy to work onsite in Dungannon (5 days per week initially - 1 Day WFH after 6 months)
- Salary up to £33,000 DOE
- Permanent, long-term opportunity with progression potential
- Modern tech environment and a role with genuine variety
- 39-hour working week, onsite in Dungannon
- Working pattern options:
- 09:00-17:30 Mon-Thu, 09:00-16:30 Fri
- Or 08:30 start with flexibility to bank hours for a half-day (team-coordinated)
- 1 day WFH possible after 6 months (role dependent)
- No regular out-of-hours
- In-person interview onsite in Dungannon (scenario/problem-solving based)
- Second-stage onsite sign-off meeting + references checked before offer
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group:
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? d.oconnors
Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
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