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Technical Support IT Consultant

Customer Success Advocate - Program & Delivery Lead

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Ciena Corporation
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company in Belfast is seeking an Associate, Customer Success Advocate to enhance customer experiences. This role involves managing program initiation, overseeing delivery of services across teams, and supporting pre-sales activities. Candidates should have a bachelor's degree in engineering, preferably with project management experience and certifications like Prince2 or PMP. Strong collaboration and problem-solving skills are essential for success in this dynamic team environment.
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