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IT Service Desk Lead — Drive Team Excellence & ITIL

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Fieldfisher
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Job Description & How to Apply Below
A dynamic law firm in Belfast is seeking an IT Service Desk Team Leader to manage operations and lead a fast-paced IT team. This role involves driving service excellence, monitoring KPIs, and adhering to ITSM standards. The ideal candidate will have proven leadership skills, a strong technical background, and experience with ITIL frameworks. This is an excellent opportunity to grow in a supportive environment that values diversity and innovation.
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