Senior Voice Solutions Engineer

Voice Solutions Engineer – Trading & Enterprise Voice - £50,000 - £60,000

A global trading technology provider is looking to hire a Voice Solutions Engineer to support the design, deployment, and integration of voice trading solutions across complex enterprise and trading environments. This is a highly client-facing role combining deep SBC expertise with pre- and post-sales engineering support.

The Role

• Act as a technical advisor during pre-sales, providing voice architecture design and solution guidance
• Own post-sales delivery, supporting customer deployments, lab setups, and integration testing
• Design, configure, and support Oracle Session Border Controllers (Acme Packet) for SIP trunking and media relay
• Troubleshoot signalling and media issues across SIP, RTP, and VoIP infrastructures
• Work closely with Product, Engineering, Dev Ops, and Support teams to represent customer requirements

What We’re Looking For

• Strong hands-on experience with Oracle SBCs (physical or virtual), including configuration, upgrades, and troubleshooting
• Deep understanding of SIP, SDP, RTP/SRTP, TLS, NAT traversal, and voice security concepts
• Experience integrating SBCs with PBXs, soft switches, or SIP platforms (e.g. CUCM, Asterisk, Teams Direct Routing)
• Comfortable analysing call flows, packet captures, and protocol traces
• Confident communicator in customer-facing technical environments

Nice to Have

• Oracle SBC certification
• Experience with in trading floors, financial services, or regulated environments
• Exposure to cloud-hosted SBCs (AWS, Azure, OCI)
• Familiarity with voice recording, compliance logging, or RTP multicast tools

This is a high-impact role for a true voice technologist who enjoys combining deep technical engineering with direct customer engagement in mission-critical environments