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IT Support Technical Support Systems Administrator HelpDesk/Support

Senior IT Support & Escalation Specialist

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Omexom UK
Full Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking a Senior IT Technical Support Specialist in Belfast. This role provides advanced technical support and acts as an escalation point for the Service Desk. Key responsibilities include troubleshooting complex issues, mentoring junior team members, and enhancing IT services with new technologies. Ideal candidates will have strong understanding of ITIL processes and experience in 2nd/3rd line support.

This position offers opportunities for professional development and engagement in continuous improvement practices.
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Position Requirements
10+ Years work experience
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