Business Partner

Job Description

To serve as the primary on‑site Applications representative for the site, ensuring smooth, reliable, and proactive support across all business applications. The Applications Business Partner acts as the first line for application issues, connecting the site’s operational teams with central Enterprise Applications and the wider IT organisation. The role requires strong experience supporting business applications within an operational or manufacturing environment.

• Serve as the trusted on‑site point of contact for all application‑related issues, providing first‑line support and owning tickets through to resolution.
• Build strong relationships with local teams to understand how applications support or impact site processes, and communicate changes, outages, or improvements clearly.
• Diagnose and elevate application problems to central SMEs, monitoring progress and ensuring timely closure and stakeholder updates.
• Maintain detailed site‑specific knowledge of application usage, workflows, customisations, and dependencies.
• Occasional travel to other sites as required
• Collaborate closely with the Site IT Business Partner to ensure alignment across applications, infrastructure, and wider IT operations.
• Coordinate with Enterprise Applications teams to maintain consistent standards, share knowledge across sites, and contribute to continuous improvement.
• Support application lifecycle activities such as upgrades, testing, patching, integrations, and enhancement delivery.
• Gather and document local requirements, validate changes, and participate in site and cross‑functional projects involving applications, digital transformation, or process optimisation.
• Hands‑on experience with applications such as SAP, PLM, CAD, CRM, and Risk Management tools.

• Third level qualification (desirable)
• Hands‑on experience with applications such as SAP, PLM, CAD, CRM, and Risk Management tools.
• Experience acting as first line support for business users
• Understanding of end‑to‑end business processes (e.g., engineering, supply chain, finance).
• Familiarity with ITIL or similar service management frameworks.
• Excellent interpersonal skills as this role is heavily people facing

Please note every successful candidate must complete Security Clearance: BPSS (minimum) + UK Clearable.

• Competitive salary
• Company pension
• Life Assurance
• L&D opportunities
• Health Care Cash Plan

We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic.

Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed.

If you experience difficulties or are unable to apply for a role on‑line please contact us at pe and one of the team will be in contact to help you.