Social Security - Senior Associate

Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand‑alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

In this position, you will join the UK Social Security team and will be responsible for a portfolio of accounts where you will manage the global social security compliance and be the client’s go‑to contacts on any queries. You will be supported by our offshore (VVN) team that you will work closely with and manage. You will be involved in a range of consulting projects and provide technical, global advice to clients and tax colleagues.

You will have a strong relationship with your social security colleagues across the global network to enable you to provide a global service.

• Lead the delivery of social security services across your client portfolio.
• Provide support to the offshore team on technical queries related to application preparation.
• Review applications where required (e.g., complex cases, VIP clients).
• Collaborate with clients and tax/mobility colleagues to onboard new clients, guiding them through social security requirements (data requirements, static information, assumptions, and set approaches).
• Work closely with the offshore team (VVN) and junior team members on your accounts to ensure KPIs are met.
• Discuss useful trends and identify opportunities arising from compliance processes with clients.

• Ensure all locations prepare applications within agreed time frames, intervening when necessary.
• Prepare dashboards and reports for clients and tax colleagues.
• Identify global opportunities for process and policy improvements, leading discussions with teams and clients internationally.

• Support the preparation of presentations and RFPs, including drafting slides and creating content.
• Prepare and share marketing insights for clients.
• Respond to queries from clients and the tax practice on social security matters (e.g., application feasibility, assignment extension impacts, non‑agreement country advice and complex advisory matters with subject matter experts).
• Train junior team members on technical social security knowledge and soft skills.
• Prepare and deliver presentations and training to tax and mobility colleagues on technical and commercial developments.
• Identify optimization opportunities across the client portfolio.

• Strong client service skills with a collaborative approach.
• Excellent attention to detail.
• Ability to handle competing priorities, people, and requirements confidentially.
• Experience in a client‑facing role within Global Social Security or Expatriate Tax is beneficial.
• Proven organizational skills, with the ability to manage your own caseload, meet KPIs, and work effectively.
• Innovative mindset with a focus on improving team services.
• Clear and articulate written and verbal communication that requires minimal review.
• A team player who can also work independently and lead junior team members in a supportive learning environment.

• Be part of a global, dynamic team with exposure to international clients and jurisdictions.
• Opportunity to develop expertise in social security and global mobility.
• Participate in projects that have a direct impact on client compliance and organizational success.
• Supportive work environment with training and professional growth opportunities.

This Position Is For:

• London location
• Hybrid model (3 days in the office)

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.