Technical Services Engineer; C&C

Job Overview

Implementation Engineer – Bazaarvoice Content & Creators Technical Services team. This hybrid role partners with client‑facing and engineering staff in the US, UK, and Australia to deliver and support Bazaarvoice C&C products and services.

• Implement Content and Creators (C&C) products for Bazaarvoice clients.
• Manage deliverables and timelines for varying technical projects/tasks in a fast‑paced environment.
• Provide technical consulting and support for Bazaarvoice C&C products and services to client‑facing colleagues and clients.
• Work closely with Product and Engineering teams to resolve bugs and provide technical input for feature development.
• Develop and execute queries on datasets using SQL and REST web services.
• Develop tooling/scripting to automate tasks and perform data analysis.
• Develop and maintain technical documentation.

• 1+ years of experience in an IT role supporting software/SaaS client products or services.
• Fluent English skills.
• Strong analytical skills with strong attention to detail.
• Strong verbal and written communication skills.
• Basic or intermediate experience with scripting languages (e.g. JavaScript, Python, Bash).
• Experience with version control systems (e.g. Git).

• Strong technical troubleshooting skills using industry‑accepted best‑practices and tools.
• Experience managing deliverables and timelines for varying projects/tasks in a fast‑paced environment.
• Experience with project/task management systems (e.g. Jira).
• Basic or intermediate experience with front‑end web development using HTML5, CSS3, and JavaScript.
• Basic or intermediate experience with SQL.
• Experience with cloud computing services platform (e.g. Amazon Web Services).
• Familiarity with REST web services.

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.

Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

A basic background check will be required for the successful candidate.