Technical Business Analyst – SaaS Security & Delivery

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people‑first culture
, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

We are seeking experienced Technical Business Analysts to drive the development and enhancement of our patented SaaS security product,
Smart Shield
. Our customers use Smart Shield to secure their data and ensure users only see the data that is required for their job, protecting our customers’ most sensitive data. You will act as the bridge between our product and engineering teams – analysing complex commercial needs and specifying requirements while working closely with delivery teams to implement solutions.

• Requirement Gathering and Analysis
  • Work with our product and engineering teams to turn roadmaps into delivery plans.
  • Translate business needs and prototypes into user stories, job stories and technical specs.
  • Conduct gap analysis to identify opportunities for process improvements and enhancements.
• Artefact Authoring
  • Create comprehensive documentation including user stories, job stories and technical specs, and process flows.
  • Maintain clear and up‑to‑date documentation throughout the product and feature life cycles.
• Delivery Coordination
  • Collaborate with our product team to define feature scope, deliverables, and timelines.
  • Coordinate with development teams to ensure requirements are understood and met.
• Solution Design And Validation
  • Work with architects and developers to design technical solutions that meet business needs.
  • Support our product team in validating that delivered features align with requirements through user testing and feedback.
• Communication
  • Serve as the primary point of contact between engineering and product teams.
  • Provide regular updates on feature delivery status, risks, and issues to stakeholders.
• Data Analysis
  • Analyse and interpret market and usage data to help inform decisions.

• A minimum of 3 years commercial experience in a BA role.
• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving skills.

• Experience working as a business analyst or product owner on a SaaS product.
• Experience working on enterprise security products or solutions.

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds… We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way. If you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.