Senior Analyst, Strategic

Strategic Applications is a revenue‑generating legal technology team sitting within Digital Legal Delivery. The team designs, builds, and delivers technology-enabled legal solutions directly on client matters. This is not an internal IT function — the team operates commercially, with the majority of its work charged to client matters and directly tied to live legal processes. The team's primary focus is the corporate and transactions side of the business, which the firm is actively investing in and growing.

Typical work includes M&A transaction management, due diligence workflow automation, contract lifecycle management, and technology-enabled advisory on complex corporate mandates. The team also supports a wider range of legal disciplines, including compliance, volume claims, and regulatory work. Because the team's output is chargeable and integral to live legal processes, the standard of delivery — technically and commercially — is the highest.

Errors, delays, or poorly executed solutions have direct consequences for client outcomes and fee recovery. Every member of the team is expected to understand this environment and to take personal responsibility for the quality and risk profile of their work.

This role sits within a fee‑earning team and a fee‑earning practice group (Digital Legal Delivery). The Senior Analyst is a core practitioner and problem‑solver, responsible for the hands‑on execution of client mandates to the highest standard of quality, accuracy, and timeliness. This is not a purely technical or tool‑operation role. The Senior Analyst is expected to understand the legal workflow they are supporting from end to end — what the client is trying to achieve, where the process sits within the broader matter lifecycle, and why the technical approach being taken is the right one for that context.

The ability to connect technical execution to legal outcome is as important as the ability to use the tools and design a solution. A defining expectation of this role is that solutions and recommendations are developed from the client’s need outwards, not from the tools available inwards.

The Senior Analyst will regularly encounter situations where a process could be approached in multiple ways; the right approach is the one that best serves the client, not the one that is most technically straightforward. The Senior Analyst is also expected to consult with the Manager and the Solutions Architect to consider the value and commercial considerations when deciding the best approach to take.

The Senior Analyst works in close collaboration with the Solutions Architect, with the two roles forming the core of the team’s delivery capability. The Architect sets the technical design and integration framework; the Senior Analyst executes within it, and feeds insight from delivery back into design. Effective collaboration between the two roles is essential.

• Execute data loading, configuration, and workflow tasks on live client matters, proactively identifying process improvements, data quality issues, and format improvements and raising them with the manager promptly.
• Maintain data tracking and audit trails in accordance with client and regulatory requirements, demonstrating clear understanding of why these records matter in a legal context.
• Manage and maintain data templates for use across client matters, ensuring they remain accurate, consistent, and fit for purpose as matters evolve.
• Generate client reporting and data dashboards, proactively identifying opportunities to improve or streamline the client experience — for example, where data is not optimised or an alternative visualisation would better serve the client’s needs.
• Troubleshoot user issues on live matters, identify recurring patterns, and proactively propose targeted training or process changes where trends indicate a systemic need.
• Manage user access and maintain data security with a clear and demonstrable understanding of the firm’s and regulators’ requirements.
• Archive projects and workflows in line with matter lifecycle requirements.
• Understand the commercial context of every engagement: be aware of how…