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Service Desk Analyst: First-Line IT Support + AI Tools

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: TP ICAP Group
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

TP ICAP Group is looking for a Service Desk Analyst in Belfast to provide technical support for internal users. You will be responsible for troubleshooting issues, managing the ticketing system, and ensuring user satisfaction.

The ideal candidate should have a degree in Computer Science, solid experience in a Service Desk role, and knowledge of IT systems like Service Now. Join TP ICAP Group to thrive in a diverse and innovative environment.

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