Network Operations Centre Engineer

We are seeking a Network Operations Centre (NOC) Engineer to join our 24/7 Technology Operations Command Centre operation based at Hill View House, Newtownabbey.

This is a hands-on, shift-based role operating in a fast-paced, high-visibility environment, responsible for the monitoring, diagnosis, and resolution of network incidents across a diverse, mission-critical customer estate.

Working Pattern

24/7 shift-based role (days and nights)

Typical pattern: 4 on / 4 off

Day shifts: 07:00-19:00

Night shifts: 19:00-07:00 What we are looking for:

• Practical experience in troubleshooting across routing and switching technologies.
• Experience working as a Network Engineer in an enterprise or service provider environment is desirable
• Ideally an understanding of networking fundamentals including TCP/IP, DNS, LAN/WAN, VLANs, and routing protocols (e.g. BGP, OSPF).
• Desirable to have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS).
• Familiarity with monitoring, alerting, and ticketing systems (e.g. Solar Winds, Service Now, BMC Remedy).
• Excellent problem-solving and analytical skills.
• Ability to remain calm and methodical during high-severity incidents.
• Highly organised, with strong attention to detail and documentation standards.
• Team-oriented, with the confidence to take ownership of incidents ...