Systems Analyst

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Here’s the Gist:

The SAP Order to Cash Lead Systems Analyst will be accountable for designing and configuring SAP software solutions to help streamline business processes and will also provide technical leadership and ownership over the functional area. Team members should have the technical and communication skills needed to interface directly with internal stakeholders to administer and enhance the system. This position requires strong experience with master data, configuration, and transactions supporting Sales Orders, Invoicing, Pricing, EDI and integrations supporting these items.

The Lead Systems Analyst is expected to provide technical leadership with primary oversight of the OTC SAP systems and processes, mentoring and advising team members, and being the primary point of contact for cross-functional collaborations. Must also have a thorough understanding of cross-module dependencies (MM, WM, FI/CO).The Day-to-Day:

Assist in defining business processes and recommend solutions to help streamline those processes.

Manage solution scope within standard software capabilities to degree possible, guide system integrator and contractor employees to ensure solutions implemented are within Wolfspeed standards.

Analyze and understand SAP OTC data to promote proper use of the system and to aid in the development of test scenarios

Coordinate and lead user acceptance tests with various groups to ensure the quality of developed solutions.

Work with Wolfspeed Support to troubleshoot issues and maintain smooth operation and performance of the platform.

Support End User Training on new system functionality

Act as the liaison to corporate initiatives and projects

Gain understanding of company products, functions, marketing, and/or service policies and procedures

Analyze, design, build, test, deploy, maintain, and enhance functional solutions leveraging SAP Order to Cash and other system integrations where necessary.

Configure system features as per business requirements and create documentation, including functional and technical specifications, test planning and execution

Establish optimal use of SAP Order to Cash data objects and structures (example: order types) and corresponding master data (ex: Customer Master), according to business requirements and best practices

Communicating and obtaining buy-in from internal and external stakeholders for SAP Order to Cash design (covering people, process, and technology)
Ensure legal and regulatory compliance is maintained for all supported systems.

Deliver solutions that can be scaled globally and maximize value and minimize duplication of solutions

Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements

Grow, develop, and share overall SAP product knowledge and expertise, within and across team and organization

Conduct research to identify new product features and best practices. Lead discussions to assess applicability to Wolfspeed business scenario

Facilitate workshops to collect business requirements

Identify gaps, issues and work around solutions.

Assist stakeholders in troubleshooting: investigate, analyze, and solve problems

Track/Manage changes or emergency transports as needed for high priority issues;

Proactively identify and propose business process and/or system enhancements

Act…