Workday Financials Consultant; P2P- Post-Deployment

Position: Workday Financials Consultant (P2P)- Post-Deployment
## Workday Financials Consultant (P2P)- Post-Deployment Apply locations:
Belfast:
Gdansk:
Derry-Londonderry:
Homeworker - Poland:
Homeworker - UKtime type:
Full time posted on:
Posted Todayjob requisition :
JR 17915# Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a
** people-first culture**, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark?
** Join us and be part of something bigger.
** As a Workday Financials Consultant (P2P) in Kainos, you will play a critical role in supporting our global customers post-deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment.

This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support.

You will also help develop the skills of junior team members and contribute to a culture of continuous improvement.
** Key Responsibilities*
* · Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction.
· Perform accurate triage of support cases, assessing case type, impact, urgency, and priority.
· Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times.
· Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices.
· Participate in client meetings to provide insight, suggest improvements, and deliver enhancements.
· Mentor junior consultants and actively promote a culture of knowledge sharing, accelerating team capability development.
· Identify opportunities for improving internal tools, templates, and support delivery processes.

** What we are looking for:*
* • Deep understanding of Workday Financials and Procure to Pay.  
• Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations   
• Excellent communicator, able to communicate with customers and colleagues with impact and credibility   
• Strong commercial awareness and complete understanding of project and business dynamics    
• Broad business and technology experience and a good awareness of industry trends and their potential impact on product    
• Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials    
• Ability to widen and maintain a network of external contacts    
• Excellent consulting skills e.g. leading large scale workshops with multiple stakeholders, liaising confidently and effectively with senior executives    
• Regular participant in sales activities and responsible providing input to work estimates    
• Understanding of risk management and able to manage risk within the capability    
• Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences    
• Commercial understanding of utilization within a services organization and the importance of these targets    
• Able to rotate through various Workday delivery services specifically Consulting and Application Management Services    
• Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)        
** Nice to have:*
* • Develop and deliver products/offerings and services that differentiate Kainos in the marketplace    
• Identify talent for rapid development within the capability    
• Experience of managing, mentoring and developing teams#
** Embracing our differences
** At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to…