Global IT Service Desk Lead; L1/L2 – Operations
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-06-27
Listing for:
Version 1
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Version 1 is seeking an experienced Level 1/Level 2 IT Service Desk Team Leader to oversee our Global Service Centre operations. The ideal candidate will manage a team of analysts, ensuring high-quality IT support in a 24/7 environment.
The role requires strong leadership and technical expertise, with a focus on automation and continuous improvement. Candidates should have proven management skills, at least 5 years in IT support, and SC Clearance is mandatory.
We offer a hybrid work schedule and a comprehensive benefits package to support your well-being and professional growth.
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