Endpoint Management Specialist

Belfast (Hybrid – 1-2 days per week in the office)

We're looking for an experienced Endpoint Management Specialist to join a growing End User Services team supporting a large-scale enterprise environment. This is a fantastic opportunity to work with modern endpoint technologies, manage the full Windows device lifecycle, and contribute to both BAU support and exciting infrastructure projects.

• Support, maintain, and enhance enterprise endpoint management platforms.
• Manage the complete Windows device lifecycle, including build, deployment, patching, upgrades, and retirement.
• Deliver software deployments, endpoint security controls, vulnerability remediation, and patch compliance.
• Act as a technical escalation point for endpoint-related incidents and troubleshooting.
• Support platform upgrades, change initiatives, and service improvement projects.
• Identify opportunities to automate and optimise endpoint management processes.
• Produce and maintain technical documentation, runbooks, and knowledge articles.
• Create and execute system test plans for change and release activities.
• Collaborate with technical and service teams to ensure high-quality service delivery.

• Proven experience in an Endpoint Management, EUC, or similar technical support role within a large enterprise environment.
• Strong hands‑on experience with Altiris (highly desirable), Microsoft Intune, and/or Microsoft Configuration Manager (SCCM).
• Excellent knowledge of Windows endpoint management and device lifecycle processes.
• Strong troubleshooting and root cause analysis skills.
• Good understanding of TCP/IP networking, including VLANs, proxies, firewalls, and subnets.
• Experience supporting both BAU operations and project delivery.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across multiple technical teams.

• Hybrid working (1-2 days per week in the Belfast office)
• 23 days annual leave, increasing with service, plus the option to purchase additional leave
• Company pension and life assurance
• Excellent training and career development opportunities
• Professional qualifications and learning support
• A collaborative and supportive working environment with genuine career progression

If you're passionate about endpoint technologies and want to work in a large enterprise environment where you can make a real impact, we'd love to hear from you.

Apply today or get in touch for a confidential discussion.