Endpoint Management Specialist Hybrid

Job Title: Endpoint Management Specialist

Location: Belfast, hybrid working (onsite 1-2 days per week)

Contract: Permanent

Salary: Up to £45,000 per annum, depending on experience

I am looking for an experienced Endpoint Management Specialist to join our growing End User Services function and support the delivery, maintenance, and continual improvement of a large‑scale enterprise Windows environment.

• Previous experience working in an endpoint management, EUC, or similar technical role within a complex enterprise environment
• Strong experience with endpoint management technologies such as Microsoft Intune, SCCM / Microsoft Configuration Manager, and ideally Altiris
• Good knowledge of Windows device environments and the full device lifecycle
• Strong troubleshooting and root‑cause analysis skills
• Understanding of networking concepts including TCP/IP, VLANs, proxies, firewalls, and subnets
• Experience supporting project activity alongside day‑to‑day operational responsibilities
• Excellent communication skills and the ability to collaborate with technical teams

• Supporting and maintaining enterprise endpoint management platforms
• Managing Windows devices throughout their lifecycle, including deployment, configuration, patching, upgrades, and retirement
• Acting as an escalation point for technical issues and supporting structured incident resolution
• Delivering software deployments, security controls, vulnerability remediation, and compliance activities
• Supporting platform upgrades, improvements, and technical change initiatives
• Identifying opportunities to automate, standardise, and improve endpoint management processes
• Creating and maintaining technical documentation, knowledge articles, and operational procedures
• Developing and carrying out testing activities to support releases and changes
• Working closely with wider technical and service teams to meet business requirements

• 23 days holiday, increasing with service, with options to purchase additional leave
• Company pension scheme and life assurance
• Enhanced family leave benefits
• Paid volunteering opportunities
• Access to employee networks and development opportunities
• Training and career progression support