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AI-Driven Service Desk Pro: Microsoft 365 & Windows Support
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-11
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Jobtailor in the United Kingdom is seeking a proactive IT Helpdesk analyst to provide first-line support across phone, email, chat, and remote access. You will troubleshoot hardware, software, networks, and MS Surface devices with Windows 11 and Microsoft 365 tools.
You will log incidents, escalate when needed, and contribute to continuous improvement through feedback and training. A strong customer focus and ability to learn quickly are essential for success in this hands-on role.
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