More jobs:
Frontline Support & Trust Ops
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-13
Listing for:
Forlais Group Ltd
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Forlais Group Ltd is seeking a customer-support professional to lead and coordinate Eva Esi user care from the UK. You will manage the support inbox, resolve billing questions, and address account issues while crafting clear, helpful replies.
You'll escalate complex problems to the appropriate teams and help surface recurring patterns to the product team, contributing to a smoother user experience.
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