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Enterprise IT Help Desk Support Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-07-27
Listing for:
Ocho
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Ocho in Belfast is seeking a first-contact Client Support professional to become the primary liaison for a portfolio of enterprise clients. You will diagnose issues, own tickets from initial contact to resolution, and work with second-line and product teams to maintain high service standards.
You will build deep product knowledge quickly and help shape how support evolves as the company scales, with hybrid in-office and flexible work arrangements.
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