VodafoneThree - Technical Specialist

Location

Location Independent Worker – you may be required to perform duties, temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address.

Excellent basic salary plus bonus and Vodafone benefits.

Full time 37.5 hours per week – Monday to Friday.

This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance.

We’re building a network the UK can count on – connecting people, places and potential. We’re helping close the digital divide, empower communities, drive meaningful progress and create opportunities that last. We believe everyone should feel they belong, and we build a workplace where different perspectives are welcomed, voices are heard and everyone feels safe to show up as themselves.

With £11bn invested in 5G and digital infrastructure, your work will power businesses, services and communities across the country. You’ll work on real challenges with real impact, building a future that works better for everyone.

As a Technical Specialist within our Fixed Data Services (FDS) team, you’ll deliver and support customer connectivity solutions across Vodafone Three’s MSP, ITN and legacy MPLS networks. You’ll be responsible for remote configuration, commissioning, validation and ensuring seamless delivery and exceptional customer experience.

• Configure, commission and validate customer connectivity solutions across MSP, ITN and legacy MPLS networks.
• Provision and maintain core IP and data products, including operations such as Layer 1, 2 and 3 testing.
• Provide customer reporting and maintain accuracy of network inventory, databases and operational records.
• Collaborate with Technical Specialists and operational teams to drive quality and consistency through local work instructions, knowledge sharing and technical coaching.
• Provide technical expertise for complex customer solutions and support the introduction of new products, technologies and processes.
• Maintain flexibility to support wider operational priorities as required.

• Extensive telecommunications experience with a strong background in IP and data networking.
• Strong understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VPNs and transmission technologies.
• Experience working with MPLS networks and Quality of Service (QoS) in a service provider environment.
• Knowledge of network provisioning, management and inventory systems.
• Experience configuring and supporting multi‑vendor network and firewall technologies.

• Excellent base salary plus bonus and Vodafone benefits.
• Up to 28 days off plus bank holidays.
• Paid time for charity work.
• Discounts, vouchers, pension plan and other benefits.
• Learning tools and top‑notch parental leave policies.

• We are regulated by the Financial Conduct Authority; all offers of employment are subject to background checks including DBS and financial checks.
• We use AI in various parts of our business to boost innovation and efficiency. Candidates are encouraged to demonstrate authentic experience and achievements during interviews.
• For reasonable adjustments or accessibility requests, refer to our Careers website ().