Deployment engineer team lead

Team Lead
- Desktop Rollout Engineer
- Belfast - £16.80 per hour Role Summary There are currently positions in Commercial Support Services for Desktop Rollout Engineers. Working as part a small team providing IT Support to a to a variety of customers in Northern Ireland. This role will report to a lead engineer and ensure desktop deployments are carried out in line with clearly defined build instructions and site requirements.

Responsibilities
* Deploy desktop and laptop at various sites.
* This will include the decommissioning and install of new desktops and carrying out equipment audits.
* Follow clearly defined installation guidelines and end user familiarisation on new equipment.
* Apply defined Asset Management process and procedures.
* Ability to resolve ad-hoc installation issues or escalate to the team lead.
* Work as a small team or as part of a larger programme.
* Work closely with the Capita escalation points ensuring handover of issues and customer satisfaction is maintained during the rollout.

Essential Criteria
* Some experience in computer hardware and various windows operating systems.
* Some experience in a customer facing role preferably gained on a customer site.
* Demonstrate the ability to work as part of a team.
* Demonstrate the ability to follow processes and documentation.
* Good interpersonal and communication skills.
* Experience in troubleshooting issues as they arise and working to an appropriate resolution. Desirable Criteria
* Experience in working on large project rollouts.
* Knowledge or experience of networks in a computer environment. Successful applicants will be required to undergo an AccessNI check. Please note that having a criminal record will not automatically prevent you from being considered for this position. Reed Specialist Recruitment are committed to the fair treatment of all applicants and has policies relating to the recruitment of ex-offenders and the storage and handling of criminal record information.

Copies of these policies are available upon request All candidates must be able to demonstrate a pre-existing right to work in the UK. Documentary proof maybe requested lls: team lead field engineer deployment engineer