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Enterprise Support Engineer (SaaS) – Strategic Accounts

Job in Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Figma
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below

Figma is seeking an Enterprise Support Specialist in London to join the Product Support team. You will work with the Enterprise Support Manager to deliver high-level technical assistance to strategic clients and refine support operations.

You will master the platform, troubleshoot SCIM/SAML configurations, and collaborate with Sales on workspace setup for large organizations. This role emphasizes customer advocacy, data-driven decisions, and scalable support processes.

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