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AI Support Engineer - Customer Success & Insights
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-07
Listing for:
PolyAI
Full Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
PolyAI in London is seeking a Support Engineer to manage the lifecycle of client tickets, guiding customers through our AI builder tools and shaping feature requests for engineering. You will identify issues, resolve them with AI prompts, and collaborate with services and customer success to uncover upsell opportunities.
You will provide analytics to bolster recommendations, document solutions, and improve support processes.
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