ICT Senior Infrastructure

Senior ICT Infrastructure Analyst

Location:

Greater Belfast / Northern Ireland
Salary: £36,122 plus a £1,971 annual salary supplement (£38,093 total)
Contract:
Full-time

I am recruiting for an experienced Senior ICT Infrastructure Analyst to join a large, complex organisation in Northern Ireland. This is a hands-on role supporting a secure and reliable ICT environment across multiple locations, with a strong focus on server administration, networking, Microsoft cloud services and operational cyber security.
The Role

Key responsibilities will include:

• Providing technical support and advice to users in person, by phone and by email.
• Diagnosing and resolving technical issues, documenting root causes and implementing preventative measures.
• Patching and maintaining Microsoft Windows Server environments running on Hyper-V 2019.
• Supporting and managing services within Microsoft Azure.
• Managing Microsoft Exchange 2016 or later, on-premises email and Microsoft 365 email services.
• Managing mailboxes, permissions and distribution lists.
• Administering Microsoft Active Directory and Microsoft cloud identity.
• Supporting in-house Microsoft applications, Dev Ops pipelines and Company Portal.
• Managing and configuring TCP/IP network equipment, including switches.
• Investigating system alerts and supporting the ongoing monitoring of cyber security controls.
• Supporting Microsoft Defender, Microsoft Sentinel and day-to-day operational cyber requirements.
• Contributing to disaster recovery and contingency planning.
• Supporting secure remote access, Windows 10 or later device configurations and smart devices.
• Building effective relationships with senior stakeholders and providing clear technical advice and guidance.

Essential Criteria

Applicants must meet one of the following qualification and experience routes:

Route 1

• A minimum of an HND in Computing or another discipline relevant to Information and Communications Technology; and
• At least one year's experience working in a challenging Infrastructure Support or Service Desk environment.

Courses must have a computing content of at least 50%. Relevant formal qualifications considered equivalent to, or higher than, an HND may also be 2

• At least three years' experience working in a challenging Infrastructure Support or Service Desk environment.

Relevant experience may include time completed as part of a work Experience Applicants must also have at least one year's experience in one or more of the following areas:

Microsoft Infrastructure

• Managing Microsoft Windows Server 2012 or later.
• Working within a Windows Hyper-V 2019 environment.
• Managing Microsoft Exchange 2016 or later.
• Supporting on-premises and Microsoft 365 email environments.
• Supporting Microsoft Azure.
• Experience with Microsoft Defender and Microsoft Sentinel.

Networking Support and administration of a TCP/IP-based network, including experience with at least two of the following:

• Remote access equipment
• Firewalls
• Switches
• Routers

Additional Skills

Applicants should also be able to demonstrate:

• The ability to analyse business requirements and develop logical solutions that meet customer needs.
• A proactive approach to improving work processes and service delivery.
• Strong interpersonal, verbal and written communication skills.
• The ability to explain technical concepts clearly to non-technical users.
• Strong planning and organisational skills, with the ability to manage a varied and unpredictable workload.
• The ability to deliver high-quality work in line with ICT standards and best-practice methods.
• The ability to work effectively as part of a team and influence people and resources to achieve agreed objectives.

If you meet the criteria and would like to find out more, please apply with an up-to-date CV or contact me directly for a confidential discussion.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be

Skills:
ICT Technician IT Support Azure