Delivery Manager - Public Sector

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We are seeking a Delivery Manager to lead large, complex, multi-workstream cloud transformation programs for AWS Pro Serve. This role requires a seasoned Agile leader who can establish scaled Agile practices, mentor teams, anddrive strategic outcomes. The ideal candidate combines deep Agile expertise with strategic thinking, technical depth, and the ability to influence at executive levels.

• Design and implement scaled Agile frameworks for large, multi-workstream engagements
• Establish program-level ceremonies include Scrum of Scrums, PI Planning, and program increment reviews
• Lead and optimize Agile practices across multiple concurrent sprint teams
• Coach Engagement Managers and team leads on advanced Agile facilitation techniques
• Analyze program-level metrics (velocity trends, predictability, flow efficiency) to drive strategic improvements
• Facilitate dependency management and integration planning across work streams
• Establish Agile Centers of Excellence and define best practices for AWS Pro Serve delivery
• Drive continuous improvement through program-level retrospectives and process optimization
• Implement Agile governance and reporting frameworks for executive stakeholders
• Rescue distressed programs by restructuring Agile practices and team dynamics

• Own, lead, and shape large and/or complex engagements to deliver transformational business outcomes
• Lead multi-workstream engagements with matrixed teams across geographies
• Force multiply by dramatically increasing team effectiveness and delivery capacity
• Maximize engagement value by negotiating scope and timeline within constraints
• Navigate unexpected challenges and ambiguity with limited guidance
• Understand and apply change management and organizational transformation principles
• Redirect distressed programs to successful outcomes and customer delight

• Communicate effectively across diverse audiences from technical teams to C-suite executives
• Drive strategic discussions and alignment with customer executives and AWS leadership
• Interpret and critically evaluate complex documentation and strategic plans
• Present program status, risks, and strategic recommendations to senior stakeholders

• Lead lifecycle of complex technical engagements with sophisticated AWS architectures
• Validate technical solutions meet business objectives and engagement goals
• Articulate AWS framework perspectives and phases; educate teams and customers
• Demonstrate deep understanding of AWS services, partner ecosystems, and emerging technologies
• Guide technology/business trade-offs toward scalable, long-term solutions
• Participate in architectural reviews and recognize when principal-level review is required
• Influence AWS service team roadmap prioritization based on customer needs

• Create and optimize cross-team processes to accelerate delivery
• Establish operational excellence standards across multiple engagements
• Develop mechanisms for consistent management of matrixed teams
• Define and share EM best practices across AWS Pro Serve Portfolio
• Actively mentor and develop Associate and Staff Engagement…