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Digital Customer Experience Leader
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-16
Listing for:
EcoOnline
Full Time
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
CRM Systems & Management -
Customer Service/HelpDesk
CRM Systems & Management
Job Description & How to Apply Below
Eco Online in the United Kingdom is seeking an experienced Customer Experience professional to lead digital engagement initiatives across SaaS products. You will shape self-service and AI-assisted support, and partner with IT, Product and Success teams to deliver a seamless customer journey.
The role requires 3-5+ years in CX/Digital Support, strong stakeholder management, and experience with CRM platforms such as Salesforce. Hybrid work and growth opportunities are offered.
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