AI Business Transformation Lead

Enable Impact at the Heart of Technology Development at BCD!

Full time, United Kingdom, Netherlands, Spain

If the Head of AI defines the strategy, this role brings that strategy to life within BCD.

As AI Business Transformation Lead, you will sit at the intersection of business innovation, AI adoption and organizational change. You will identify high-impact opportunities, launch new AI-powered capabilities, and help redesign how work gets done across the enterprise.

This role is ideal for a operationally minded innovator who understands AI's potential and enjoys turning ideas into measurable business outcomes.

AI is only valuable when it changes how people work.

• Identify and prioritize high-value AI use cases across business functions (e.g., client services and support, program management, sales and response drafting, spend-report analysis, sales proposal generation, HR/finance process automation)
• Drive AI-driven innovation through a discover, design, develop and deploy model: surface new use cases and business opportunities that go beyond incremental process improvement
• Lead and develop the embedded AI champion network across business units, setting priorities and coaching change management
• Partner with the CoE's Solutions Engineers to scope and pilot new AI-supported workflows, using shared platform tools rather than one-off builds
• Own change management across functions: train colleagues, update SOPs, and track adoption of new AI-assisted workflows
• Engage with enterprise vendors – including ERP, HR, CRM and other SaaS providers to effectively deploy AI capabilities
• Monitor and report productivity and innovation impact (time saved, error reduction, new revenue or business opportunities) to the AI Leadership Council and the CoE
• Act as the voice of the business into the CoE roadmap — ensuring the central platform addresses real operational and commercial needs
• Chair the cross-functional AI champion community of practice (shared training, standards updates, lessons learned)

You will help ensure AI becomes a daily reality for employees, not just a technology initiative.

Working across regions, functions and markets, you will collaborate with leaders from operations, sales, finance, people teams, product and technology.

The role is global in scope and fully remote, providing the opportunity to influence business transformation at scale.

• Launching new AI opportunities and initiatives
• Increasing adoption of AI-enabled workflows
• Delivering measurable productivity gains
• Building a thriving community of AI champions
• Accelerating innovation throughout the organization
• Connecting business needs with emerging AI capabilities
• Number of new AI-driven use cases or business opportunities identified and launched
• Number of workflows across functions actively using AI tools (vs. pilot-only)
• Measurable productivity or quality improvement across core business processes
• Adoption/training completion rate across embedded champions and function staff
• Speed of escalation and resolution of AI-related risks flagged from the field

• 3+ years driving AI-led transformation within a large-scale organization
• Founder or early-stage startup experience required — comfort building new capability from zero, in ambiguity, with limited resources
• Demonstrated success adopting new tools/technology and driving change management across teams
• Excellent fluency in AI/LLM concepts (prompting, limitations, appropriate use); deep technical background not required
• Strong communication skills; able to translate between commercial/operational needs and technical capability
• Prior experience piloting or scaling new systems/process change across multiple functions is a strong plus

You are curious, entrepreneurial and energized by building something new.

• A highly visible role at the centre of enterprise transformation
• Opportunity to shape the future of work
• Global stakeholder exposure
• Collaboration with AI experts and executive leaders
• Remote-first flexibility
• A chance to influence innovation across an…