Service Desk Analyst (IT Support & Incident Resolution
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-20
Listing for:
Methods Business and Digital Technology
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to resolve incidents across the information system lifecycle, including classification, prioritisation, and remediation. You will communicate updates, document root causes, and coordinate resolution with cross-functional teams.
The role requires strong analytical skills, excellent communication, and the ability to explain technical details to non-technical customers.
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