Alpha​/Beta Programme Technical Specialist

Teamwork makes the stream work.
Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

Roku is looking for an Alpha/Beta Programme Technical Specialist with Quality Assurance and Programme Management experience, along with direct experience working with people, to run a large-scale pre-release validation programme covering dozens of products and hundreds of testers. This is a highly people-facing role where you will manage a large pool of Alpha and Beta testers day-to-day, setting expectations, guiding them through each testing phase, and keeping them engaged and motivated throughout.

Strong written and spoken communication skills are essential, as you will be writing clear instructions for testers, translating their feedback for engineering teams, and communicating progress to leadership, often all in the same day. You will also need excellent organisational skills, strong self-motivation, curiosity, and the ability to work closely with engineering delivery teams. You should be comfortable managing high volumes of data and multiple complex initiatives running in parallel, using AI tools to build workflows that organise and analyse feedback and surface actionable insights.

This role sits at the intersection of technical understanding and people skills, requiring someone who can conduct internal acceptance testing, reproduce and triage bugs, and build strong relationships across the organisation to keep the team moving forward.

At Roku, we don't just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability. We're looking for curious, adaptable builders who can show how they've used AI or automation to move faster, raise the bar, and scale their impact.

We value your AI skills if you have built fluency across the agentic engineering toolchain — coding harnesses like Claude Code or Cursor, MCP servers, custom skills, or agent frameworks. And you can describe projects where you shipped real work with these tools. You know how to drive an agent, verify its output, and ramp on an unfamiliar codebase with an agent helping you.

• Lead concurrent Alpha/Beta technical programmes for devices and software features, with a high level of detail and organisation
• Kick off each programme and set guidelines and expectations with the core team, clarifying roles, defining entry and exit criteria, and tracking progress from start to finish while managing risks
• Recruit Alpha and Beta testers across multiple demographics and experience levels to meet the test profile of each feature or product, and encourage regular feedback
• Guide testers through each pre-release testing phase, keeping them engaged and motivated
• Use AI to build the tools needed to organise and analyse feedback and data, surfacing common themes, suggestions, and issues, and share insights with stakeholders early
• Collaborate with Engineering and Product Management on the workflows to be tested, prepare detailed test instructions, and provide first-level triage, including attempting to reproduce bugs reported by testers before escalating to engineering
• Conduct internal acceptance testing before releasing software to Alpha/Beta testers, acting as the final quality gate before builds or features reach the tester population
• Coordinate the procurement and…