Digital & App Lead

As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and are trusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.

Our Private Client Group is one of the UK's largest and most respected private client practices, supporting individuals, families, business owners, trustees and charitable organisations across a broad range of legal and wealth-related matters.

Bringing together specialist expertise from across the business, we help clients navigate complex personal, financial and succession planning challenges while delivering outstanding client service. As the Group continues to evolve and grow, technology, automation and data are becoming increasingly important in helping us work more efficiently, enhance client and colleague experiences, and support informed business decision-making.

With a strong focus on innovation and continuous improvement, we're investing in digital capabilities that will help shape the future of how we operate. This creates an exciting opportunity for a Digital & App Lead to play a key role in driving our digital agenda and delivering meaningful change across the business.

Technology, automation and data are playing an increasingly important role in how we deliver exceptional client service, improve operational performance and support future growth. As our Digital & App Lead, you'll play a key role in driving the digital agenda across the Private Client Group, helping to identify, design and implement innovative solutions that improve the way we work.

Working closely with stakeholders across the business, you'll act as the link between operational teams and technology, translating business challenges into practical, scalable digital solutions. Combining process improvement, business analysis and technical expertise, you'll lead the development and enhancement of applications, automations and reporting tools that drive efficiency, improve data visibility and support strategic business objectives.

Using Microsoft technologies including Power Apps, Power Automate, Power BI and Copilot, you'll help shape the future of digital working within the Private Client Group, championing innovation and encouraging the adoption of new technologies and ways of working.

• Identifying opportunities to improve efficiency, reduce manual administration and enhance colleague and client experiences through technology-enabled solutions.
• Working with stakeholders to understand business challenges and translate requirements into effective low-code applications, workflows and digital tools.
• Designing, building and maintaining solutions using Microsoft Power Platform technologies, including Power Apps, Power Automate and Copilot Studio.
• Developing automated processes that streamline operations, improve data quality and reduce operational risk.
• Creating reporting and insight solutions that support operational and commercial decision-making.
• Acting as a digital champion, promoting the effective use of technology, automation and AI-enabled tools across the business.
• Delivering training, guidance and coaching to support the successful adoption of new systems and digital solutions.
• Ensuring developments align with governance, security, compliance and data protection requirements.
• Collaborating with colleagues across Technology, Analytics and Operations to ensure solutions are aligned with wider business objectives and best practice.
• Supporting the continued development of digital capability within the business by sharing knowledge, encouraging innovation and…