AI Solution Architect

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CAPABILITY / JOB FAMILY GROUP:
Artificial Intelligence JOB FAMILY: AI Engineering JOB PROFILE

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AI Solution Architect MANAGEMENT LEVEL:
Manager JOB PROFILE DESCRIPTION As an AI Solution Architect in Actonomy, you’ll be the technical lead on our customer-facing Frontier AI projects, responsible for the successful delivery of high quality AI solutions built on Actonomy’s products. You’ll lead a team of Forward Deployed Engineers working hands-on inside customer environments to turn ambitious AI ideas into production reality. It’s a role that combines engineering, consulting and product thinking, so you’ll be as comfortable in front of a customer as you are in the code.

As a technical leader, you’ll work with senior stakeholders to agree architectural principles and strategic direction, develop customer relationships and account management, and feed what you learn on the ground back into our product direction. You’ll manage, coach and develop a small number of staff, with a focus on performance and career development, whilst advising on new technologies and approaches to AI and helping the people around you learn, develop and grow.

Your key responsibilities will include:
Leading Frontier AI projects – You’ll be the technical lead on customer engagements, owning the solution end to end and guiding a team of Forward Deployed Engineers to deliver it. Working directly with customers – You’ll work with customers and senior stakeholders to understand their business problems and desired outcomes, and agree architectural principles and strategic direction. Deploying and integrating – You’ll oversee the deployment, configuration and integration of Actonomy’s products within customer environments, and resolve the technical challenges that arise during rollout.

Leading your team – You’ll provide technical direction, support and line management to a team of Forward Deployed Engineers, helping them make the right decisions and grow. Closing the product loop – You’ll gather user feedback and translate customer needs into product improvements, working closely with our Product and Engineering teams. Building reusable assets – You’ll create reusable deployment patterns and implementation assets that make each engagement faster and better than the last.

Driving adoption and value – You’ll support customer adoption and value-realisation activities so customers get real, lasting value from AI in their day-to-day work. Staying at the frontier – You’ll stay current with developments in AI, Microsoft technologies and the Actonomy platform, and share that knowledge with your team and customers. MINIMUM (ESSENTIAL) REQUIREMENTS Proven experience leading the delivery of production AI solutions across different sizes and shapes of challenge (e.g. an AI service, a multi-team programme, a customer platform deployment or a complex integration).  

Experience acting as the technical lead on customer-facing projects, ideally deploying software products or platforms within customer environments. Significant hands-on experience with Python and public cloud platforms, particularly Azure, including SaaS and PaaS offerings. Hands-on experience building and deploying with modern AI, including large language models and agentic AI (prompt engineering, RAG, tool and function calling, orchestration), on the Microsoft AI stack such as Azure OpenAI, Azure AI Foundry and Azure AI services.

Proven experience of technical ownership for an AI product or software project, including architecture, estimation, product planning and user…