Business Analyst

Please note we may opt to close this vacancy earlier if we have a large response to the advert, so we would encourage you to get any application in as swiftly as possible to avoid disappointment. Please note, if we have asked for a cover letter and you have not submitted one, your application will be automatically rejected and you will not be shortlisted.

Anticipated closing date: 6 October 2026

Anticipated interview date: 27 October 2026

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Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own.

Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.

Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.

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If we have advertised for a full-time position but your preference is to work part-time or flexibly, please do give us a call so we can discuss these options with you. While some roles do require a full-time postholder, wherever we can accommodate a flexible way of working we will do so for the right candidate. It is more important to us that we have the right people in our organisation, rather than just people who can work full-time.

This position offers an exciting opportunity for an experienced Business Systems Analyst to join a dynamic IT team where each day brings new challenges, work collaboratively with operational business teams, technology providers and ICT and the chance to contribute to the ongoing digital transformation across the organisation. The role is responsible for leading business analysis activities, business process improvement initiatives, systems implementation projects and continuous improvement programmes across the organisation.

Working closely with stakeholders at all levels, the Business Systems Analyst will facilitate requirements gathering, process mapping, solution design, testing, implementation, training and benefits realisation. The role will also undertake project management responsibilities for small to medium-sized projects, ensuring delivery within agreed scope, quality, timescales and budget. This role will require a satisfactory basic DBS check. An advantage will be having the BCS Business Analyst qualification, PRINCE2 Foundation/ Practitioner or equivalent and/or Agile Business Analyst certification.

Experience with project management, change management and organisation transformation projects and knowledge of the housing sector.